Experienced Property Maintenance Engineer/Technician

Crowne Plaza Phoenix-Chandler Golf Resort

We are hiring for an Experienced Property Maintenance Engineer/Technician. Some evenings, weekends, and holidays are required. Hotel/Resort experience preferred. Experience with pools is a plus!

Crowne Plaza is a global hospitality leader with a trusted name and product – offering opportunities for growth and advancement throughout the brand and Lester Hospitality!

Benefits:

• PAID time off (PTO) per year
• Health Insurance options (Medical, Dental, Vision, Prescription)
• Income Protection choices (life insurance, disability coverage)
• 401(k) Retirement
• Food & Beverage discount
• Special employee and friends & family rates at IHG/Crowne Plaza hotels
• Innovative and interactive onsite or virtual online training to achieve success in your role
• Exclusive Employee Discount Program through ADP; best pricing not available to the general public on top brands

Job Responsibilities:

As a Maintenance Engineer, you will be responsible for maintaining the physical functionality and safety of the facility in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space, and heart-of-the-house areas.
• Respond to guest calls and team member work orders in a timely, friendly, and efficient manner to assess and repair non-functioning machinery and/or equipment.
• Perform a variety of repair and maintenance tasks including, but not limited to, carpentry, plumbing, electrical work, painting, HVAC work, and masonry.
• Conduct inspections for preventive maintenance needs.
• Record and report completed repairs and items that require further attention.
• Participate and engage in training to stay informed and refreshed on processes and proper use of equipment available.
• Provide excellent guest service by responding to calls for maintenance quickly and courteously.

Qualifications:

• High School diploma or equivalent.
• Previous experience in a Maintenance, Contractor, or similar industry strongly preferred.
• Ability to work a flexible schedule, including shifts longer than 8 hours.
• Must be able to communicate clearly.
• Experience with painting, pool maintenance, AC, plumbing, & electrical repair is a plus.
• Physical stamina required; must be able to lift and/or carry items weighing up to 50 pounds regularly.

What We Are Looking For:

• Demonstrate a passionate commitment to the business.
• Be honest, reliable, and timely.
• Maintain excellent timekeeping and attendance.
• Build and maintain subject-matter expertise in hotel property and equipment.
• Familiarity with checklists and computer-based programs to track work order assignment and completion.
• Ability to prioritize and complete work assignments independently.
• Strong problem-solving skills and the ability to handle changing problems.
• Ability to effectively deal with internal and external customers.
• Strive to build and maintain productive relationships with all team members across departments.

About Crowne Plaza:

With nearly 400 hotels in 65 countries and $4 billion in annual revenue, the award-winning Crowne Plaza® Hotels & Resorts is one of the largest upscale hotel brands in the world. We provide a premium hotel experience that helps high-achieving professionals be at the top of their game. By combining seamless services and technology with the right facilities, we enable guests to be productive, feel successful, and build meaningful relationships with their clients and colleagues while traveling for business.

• Seamless Service – Where everything works, with resourceful and efficient service. We are experts in what we do so our guests can have a productive stay.
• Connections – We enable our guests to connect with people, information, and networks through social environments and reliable technology.
• Restoration – Our guests want freedom, choices, personal time, balance, and rejuvenation.
• Affirmation – We respect and support our guests and their goals, while recognizing their status. We make them feel valued and important.
• Energy – We provide a stimulating and productive environment that gives our guests a performance edge.

EOE/AA/Disabled/Veterans

Job Type:

Full-time

Pay:

$19.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

8-hour shift

Experience:

Mechanical knowledge: 1 year (Preferred)

Work Location:

In person